TERMS OF SERVICE & CONDITIONS OF USE
www.murtaghs.ie is operated by Topline Murtaghs (Stephen Murtaghs & Sons) with a registered address at Main Street, Ashbourne, Co Meath, Ireland. Tel: 01 8350106.
We accept most credit and debit cards and payments are made via Stripe Payments.
PRICE OF GOODS
While we do our best to ensure that prices on the website are correct, errors can occur. If we discover a price error on products that you have ordered:
We will inform you as soon as possible about the price error with the correct price.
The prices on the Website include VAT but exclude delivery costs. If there are any delivery costs, they will be added during checkout. You can read about our delivery costs in our "Delivery Charges” below.
OUT OF STOCKS
In the unlikely event that an item you have ordered is out of stock, we will contact you and offer an alternative if available or a refund.
If for any reason you choose to return an item, you can do so at either of our two stores:
Murtaghs Hardware, 91 Sandymount Road, Sandymount, Dublin 4 D04 C3H1
Topline Murtaghs Main Street, Ashbourne, Co. Meath A84 DA06
Returns can also be sent by post/courrier to Topline Murtaghs, Main Street, Ashbourne, Co. Meath A84 DA06.
All returned items must be returned in its original condition, within 60 days of purchase and with a valid receipt or order confirmation.
Please contact us at firstname.lastname@example.org for returns.
Please make sure that all deliveries are checked for damages before signing for them. In the unlikely event that an item arrives damaged, we will be happy to offer a refund or exchange where appropriate. Please contact us at email@example.com for more details.
ORDER DISPATCH AND DELIVERY
Orders received will be processed within 1-2 working days. Orders placed on Saturday/Sunday will be processed on the Monday.
Delivery can then take up to 3 working days, depending on location.
Standard Parcel Delivery Charge
Order Value Timescale Cost
ORDERS OVER €65 2-3 working days** FREE
ORDERS UNDER €65 2-3 working days €5
Bulk Delivery Charges
We have a delivery charge for large or heavy products that require special handling by our couriers. These are for products with larger dimensions (e.g. garden furniture) or orders that are over 20kg in weight (coals, salt). The Bulk Delivery charge will be added to your basket at checkout.
LOCAL* BULK DELIVERY UNDER €100* €5
LOCAL* BULK DELIVERY OVER €100* FREE
REST OF IRELAND BULK DELIVERY €35
*local area delivery is within the following eircodes: D04, A84, A85, A42, A45.
NB-For local home deliveries. Local deliveries are identified through the eircode you add In your address field. Please make sure you put your Eircode into the Zip/Local Code field. Eircodes starting with D04, A84, A85, A42, A45 will have local delivery charges.
**working days are Monday-Friday. Orders placed after 4.30pm on Friday will be started on the following Monday.
ORDERS FOR HOME DELIVERY
Once you place your order, you will receive an email confirming that we have received your order.
You will then receive a second email once your order has been processed and sent onto our delivery partners.
CLICK AND COLLECT SERVICE
Our Click & Collect Service is FREE and allows you to order online and collect in store.
How it works
Place and Pay for your order online.
You will receive an email confirming receipt of your order.
Once your order has been packed and processed by our team, you will receive a second email to confirm that your order is ready for collection at your chosen store.
Click & Collect orders for Ashbourne should be collected from our yard collection point (not in store).
While we always do our best to make sure everything is up to date, occasionally, this website may contain inaccuracies and may not always be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and change or update information at any time without prior notice.
We also reserve the right to refuse to fulfil any orders that you may have place based on information on the website that is not correct and contains inaccuracies, e.g out of date information regarding pricing, product information, product sizes, return policies, shipping, or payment terms.
We will always try to offer an alternative solution if a problem arises as a result of incorrect information.
If you have any queries about our Terms of Service, please feel free to contact us at firstname.lastname@example.org or call us on 01-8350106.