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Conditions of Use

TERMS OF SERVICE & CONDITIONS OF USE 

www.murtaghs.ie is operated by Topline Murtaghs (Stephen Murtaghs & Sons) with a registered address at Main Street, Ashbourne, Co Meath, Ireland. Tel: 01 8350106. 

 

PAYMENT POLICY 

We accept most credit and debit cards and payments are made via Stripe Payments.  

 

PRICE OF GOODS  

While we do our best to ensure that prices on the website are correct, errors can occur. If we discover a price error on products that you have ordered: 

  1. We will inform you as soon as possible about the price error with the correct price. 

  2. We will then give you the option to confirm your order at that price or cancel your order with a refund. 

The prices on the Website include VAT but exclude delivery costs. If there are any delivery costs, they will be added during checkoutYou can read about our delivery costs in our "Delivery Charges” below. 

 

OUT OF STOCKS 

In the unlikely event that an item you have ordered is out of stock, we will contact you and offer an alternative if available or refund. 

 

RETURNS 

If for any reason you choose to return an item, you can do so at either of our two stores: 

Murtaghs Hardware, 91 Sandymount RoadSandymount, Dublin 4 D04 C3H1 

Topline Murtaghs Main Street, Ashbourne, Co. Meath A84 DA06 

Returns can also be sent by post/courrier to ToplineMurtaghs, Main Street, Ashbourne, Co. Meath A84 DA06. 

All returned items must be returned in its original condition, within 60 days of purchase and with a valid receipt or order confirmation. 

Please contact us at sales@toplinemurtaghs.ie for returns. 

 

DAMAGES 

Please make sure that all deliveries are checked for damages before signing for them. In the unlikely event that an item arrives damaged, we will be happy to offer a refund or exchange where appropriate. Please contact us at sales@toplinemurtaghs.ie for more details. 

 

ORDER DISPATCH AND DELIVERY 

Orders received will be processed within 1-2 working days. Orders placed on Saturday/Sunday will be processed on the Monday/Tuesday. 

Delivery can then take up to 3 working days, depending on location. 

 

DELIVERY CHARGES 

Orders outside our local area are made via our Courier Partners. 

Standard Delivery Charge 

Order Value                       Timescale                      Cost 

ORDERS OVER €65          3-5 working days          FREE 

ORDERS UNDER €65         3-5 working days         €5 

Bulk Delivery Charges   

We have a separate delivery charge for Bulk Deliveries that require special handling. These are for products with larger dimensions (e.g. garden furniture, coal, salt) or orders that are over 20kg in weight. The Bulk Delivery charge will be added to your basket at checkout. 

Destination                                                 Cost 

LOCAL BULK DELIVERY*                            €10 

REST OF IRELAND BULK DELIVERY       €35 

*local area delivery is within the following Eircodes: D04, A84, A85, A42, A45 & A92. 

 

ORDERS FOR HOME DELIVERY 

  1. Once you place your order, you will receive an email confirming that we have received your order. 

  2. You will then receive a second email once your order has been processed and sent onto our delivery partners. 

 

CLICK AND COLLECT SERVICE 

Our Click & Collect Service is FREE and allows you to order online and collect in store. 

How it works 

  1. Place and Pay for your order online.

  2. You will receive an email confirming receipt of your order.

  3. Once your order has been packed and processed by our team, you will receive a second email to confirm that your order is ready for collection at your chosen store.

  4. If you have a Click & Collect order that contains bulky/large items, you will collect your entire order from our yard collection point (not in store). If you have a bulky/large item order, you will receive a 3rd email to confirm that you need to go to the yard area collection point (Ashbourne only). 

 

INACCURACIES 

While we always do our best to make sure everything is up to date, occasionally, this website may contain inaccuracies and may not always be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and change or update information at any time without prior notice.  

We also reserve the right to refuse to fulfil any orders that you may have place based on information on the website that is not correct and contains inaccuracies, e.g out of date information regarding pricing, product information, product sizes, return policies, shipping, or payment terms. 

We will always try to offer an alternative solution if a problem arises as a result of incorrect information. 

 

If you have any queries about our Terms of Service, please feel free to contact us at sales@toplinemurtaghs.ie or call us on 01-8350106. 

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