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Delivery Charges and Returns

DELIVERY CHARGES 

 

Standard Parcel Delivery Charge

Order Value                    Timescale                    Cost 

ORDERS OVER €65       2-3 working days**        FREE 

ORDERS UNDER €65     2-3 working days          €5 

 

Bulk Delivery Charges  

We have a delivery charge for large or heavy products that require special handling by our couriers. These are for products with larger dimensions (e.g. garden furniture) or orders that are over 20kg in weight (coals, salt). The Bulk Delivery charge will be added to your basket at checkout. 

Destination                                                                     Cost

LOCAL* BULK DELIVERY UNDER €100*                       €5

LOCAL* BULK DELIVERY OVER €100*                         FREE

REST OF IRELAND BULK DELIVERY                             €35

 

*local area delivery is within the following eircodes: D04, A84, A85, A42, A45.

NB-For local home deliveries. Local deliveries are identified through the eircode you add In your address field. Please make sure you put your Eircode into the Zip/Local Code field. Eircodes starting with D04, A84, A85, A42, A45  will have local delivery charges.

**working days are Monday-Friday. Orders placed after 4.30pm on Friday will be started on the following Monday.

 

 

ORDERS FOR DELIVERY 

  1.      Once you place your order, you will receive an email confirming that we have received your order.  
  2.      You will then receive a second email once your order has been processed and sent onto our delivery partners. 

In the unlikely event that an item you have ordered is out of stock, we will contact you and offer an alternative or refund. 

 

CLICK AND COLLECT SERVICE 

Our Click & Collect Service is FREE and allows you to order online and collect in store. 

How it works 

  1. Place and Pay for your order online.
  2. You will receive an email confirming receipt of your order.
  3. Once your order has been packed and processed by our team, you will receive a second email to confirm that your order is ready for collection at your chosen store. 
  4. Ashbourne Click & Collect orders should be collected at our yard collection point (not in store) at the back of our carpark.

 

RETURNS 

If for any reason you choose to return an item, you can do so at either of our stores (Sandymount, Dublin 4 or Ashbourne, Co. Meath). All returned items must be returned in its original condition, within 60 days of purchase and with a valid receipt or order confirmation. 

Returns can also be sent by to Topline Murtaghs, Main Street, Ashbourne, Co. Meath A84 DA06. 

Please contact us at sales@toplinemurtaghs.ie for returns. 

 

DAMAGES 

Please make sure that all deliveries are checked for damages before signing for them. In the unlikely event that an item arrives damaged, we will be happy to offer a refund or exchange where appropriate. Please contact us at sales@toplinemurtaghs.ie for more details. 

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